Terms and Conditions

Joanne Maughan Coaching Agreement
Coach-Client Relationship 
A. The Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation (ICF) www.coachfederation.org/ethics. 
B. The Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction or for any direct or indirect result of any services provided by the Coach. 
C. The Client understands that coaching is not therapy and does not substitute for therapy if needed and does not prevent, cure or treat any mental disorder or medical disease. A coach is not a medical practitioner. 
D. The Client further acknowledges that they may terminate or discontinue the coaching relationship at any time. See the 'terms of payment'. 
E. The Client acknowledges that coaching is a comprehensive process that may involve all aspects of their life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implement choices is exclusively the Client’s responsibility. 
F. The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by PsyBA and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment or other professional advice by medical or other qualified professionals. It is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, the Client is required to disclose this to the Coach immediately and provide written consent from their medical practitioner, before coaching can commence. The Coach may refuse to provide coaching services in this situation. 
G. The Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the coaching program. 
H. Any purchases made are to be completed within one year of purchase.